Spa & Recreation Director St. Regis Hotels & Resorts
más de un mes
Palma de Mallorca - Palma de Mallorca
Comunidad / Ciudad:
Jornada:
Número de Empleo 22191724
Categoría de Empleo Spa
Ubicación The St. Regis Mardavall Mallorca Resort, Carretera Palma-Andratx 19, Palma de Mallorca, Baleares, Spain VER EN MAPA
Horario Full-Time
¿Ubicación remota? N
¿Reubicación? N
Tipo de Posición Management

POSITION PURPOSE

This role offers an experienced Spa Leader the opportunity to create, build and then develop a unique business, in what is, an exceptionally stunning resort.

The Spa Leader that we are looking for will require both professionalism and personality, flair and operational function as well as an entrepreneurial spirit and a desire to create the extra ordinary.  

Business acumen is essential, and our Spa Leaders pride themselves on operating highly successful businesses. Our Leader will measure themselves by the results they achieve financially, via a profitable P&L, but also by making memorable memories for their guests. Building, training and mentoring a successful team, is at the core of all good leadership and we expect our Spa Leader to encourage, motivate and engage their team in the delivery of their spa goals.

Financial Performance

To deliver the Spa and Recreation revenue and profit targets
Be responsible for the accuracy of all Spa and Recreation performance reporting and P&L data
Manage all costs within the business to maximize profit and sales conversion

Operational Standards

Implement and maintain controls and procedures to ensure the highest standards, efficiencies and professional operations are in place
Deliver the recognised Marriott Spa and Recreation journey for all clients
Effectively manage the Spa and Recreation team so that service and effective manning schedules are in place
Creatively enhance the treatment and range of facilities / experiences offered within the Spa and Recreation dept.
Maintain data integrity and optimize electronic stock control systems, point of sale and spa scheduling systems
Log and track all member comments, providing timely responses to all comments and taking action as necessary
Conduct all Marriott Spa and Recreation audits and check lists
Prepare reports and provide performance information
Attend all Hotel meetings as required
 

EDUCATION & EXPERIENCE

Previous senior management role – ideally luxury business

Held business P&L accountability 

Experience of managing multi-disciplined teams

Fitness Qualification (desirable)

Qualified beauty Therapist. NVQ 3 minimum (desirable)

Minimum 3-4 years Hotel & Spa /Wellness experience (desirable)

 

Skills and Knowledge

Business acumen

Sales and marketing experience

Excellent interpersonal and communication skills

Exceptional guest service skills

Demonstrative success in leadership.

Computer proficient

Fluent language skills in Spanish and English. German will be a plus

Excellent mentoring, coaching and people management skills

 

Grooming:

All employees must maintain a neat, clean and well-groomed appearance per Marriott standards.

  Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables.

Hace más de 110 años, la marca St. Regis estableció por primera vez la hotelería de lujo con la apertura del St. Regis New York.  Desde el momento en que John Jacob Astor IV abrió las puertas de su obra maestra de bellas artes en la Quinta Avenida de Nueva York, St. Regis ha sido un símbolo de elegancia intransigente y servicio personalizado.  En la actualidad, St. Regis está ubicado en más de 40 de los mejores puntos geográficos de todo el mundo y es un lugar donde nacen tendencias, se exceden límites y los huéspedes disfrutan de una estadía exquisita.  Lo invitamos a explorar las carreras en St. Regis.